A full feature driver for one or more Windows versions is not available for your printer, either from the CD that shipped with your printer or from the HP website. If a full feature driver from HP is not available for your printer, you must install the built-in print driver. If the issue persists, please go ahead and install the windows built-in drivers: Then, Click here to access the HP website, find the drivers compatible with your windows and install it. If you see it Click on it and click Remove at the bottomġ1.) Select Apply and Ok on the Print Server Properties windows (Note: there is a space in between 'printui.exe' and '/s')ĩ.) Look for HP Printer driver.

If you see it listed right-click on it and choose `Delete' or `Remove Device'Ħ.) Open up the run command with the 'Windows key + R' key combo.ħ.) Type printui.exe /s and click Ok. I recommend you delete the driver at the root level and retry, follow the steps below:ġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. Click the “ Kudos/Thumbs Up' on the bottom right to say “Thanks” for Welcome to HP Community! If you feel my post solved your issue, please click “ Accept as Solution”, it will help others find the solution. Use HP Smart to print from the PC and the Notebook and check if that helps.Ĭlick here to download and know more about HP Smart app.Īlso, have you tried installing Windows built-in driver and check if it prints? If you get any security notification, click on show details/advanced and 'proceed to this website'.Type the IP address at the top of your web browser to obtain the printer EWS page on your computer.Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.Try to access the EWS page of the printer from these devices to check the connectivity Make sure the printer and the PC/Notebook is connected to the same network. Let us try these steps to resolve this issue: Chinese you for the detailed response.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.

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